Returns & Exchanges
At Edgars, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for most items in their original condition. Whether you shopped online or in-store, we are committed to making your exchange or refund process as seamless as possible.
Initiate Your Return
Log in to your online account to select the items you wish to return, or visit any Edgars branch with your original tax invoice.
Package Your Items
Ensure all products are in their original packaging with tags attached and include the completed return form inside the parcel.
Hand Over the Parcel
Drop off your package at your nearest Edgars store for free, or schedule a courier collection through our digital returns portal.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed to your original payment method or Edgars account within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing